Meanwhile, thredUP’s proprietary software algorithms use machine learning to assign a sale price to the item. An associate then completes a comprehensive description that would typically include the type of clothing or accessory the brand the color the size the material the washing instructions and any other information that might typically be included on a label. Items that are accepted are assigned to a hanger that is tracked by a QR code. The bags are received at a DC incoming area (1), and then sent to an inspection area (2) the company only accepts items that pass a rigorous 12-point quality inspection (3)-from new with tags to gently-worn in good condition. Customers also have the option to print a label and attach it to any shippable box or bag. The receiving process begins when a customer goes online to order a branded bag to ship the clothes they want to sell or donate to thredUP. It uses automated garment-on-hanger (GOH) technology to rapidly process, store and pick thousands of items per day. ThredUP’s distribution center design is currently operating in four facilities. Shifts Per Day/Days Per Week: 3 shifts, 7 days a week SKUS: More than 3.7 million unique items, typically representing 55,000+ brands Products Handled: Secondhand garments, accessories, handbags and shoes However, if you have additional questions, feel free to contact customer service.Size: 270,157 square feet one of 4 facilities in thredUP’s network Return shipping is also free regardless of whether you’ve changed your mind or received a defective item. Items must be in their original condition to be considered for a refund.Ĭontact customer service before initiating a return if you receive items that are defective, damaged, or not as described. The thredUP returns program allows you to return items within 14 days. You can choose from multiple stylish designs, so feel free to customize it depending on your needs. You can load the gift card with between $25 and $150. ThredUP only offers environmentally-friendly digital gift cards, which should come as no surprise given the company’s commitment to sustainability. ThredUP gift cards are available as the perfect present for the thrifter in your life. It is available on both the Apple App and Google Play stores, so go ahead and download it to your desired device to start shopping and saving. This app offers the same fun shopping experience as the website, with the same expansive inventory, so you can grab a great deal anywhere, anytime. The free thredUP app makes finding deeply discounted designer clothes, bags, and accessories easy while on the go. Ensure that you check back frequently to see what new items have been added. These sale pages allow you to filter items according to a long list of characteristics, which will help you find what you want quickly. There are also separate sales pages for items priced below specific amounts, so this is very helpful if you’re looking for something specific on a budget. You’ll receive cash or store credit when your items sell, which you may use on future purchases! Huge Discounts in the SaleĮnjoy lower prices by checking out the thredUP sale section! There are separate sale pages depending on what gender you want to shop for. Simply fill the bag with your gently used items and send it back. You can order a Clean Out kit on the company’s site, which includes a bag and a return shipping label. The thredUP Clean Out program lets customers turn their old clothes into cash or store credit. Finally, Superstar and VIT tiers members can enjoy early access to coupons and sales, so sign up today to start rising up the ranks. Rewards members will also receive a promo code on their birthdays, so if you sign up, ensure you enter your details to receive this offer. In addition to free shipping, rewards members can earn points with every purchase they make, which they may later redeem for coupon codes and other discounts. The thredUP Rewards program offers thrifters many savings opportunities.
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